Use Case: The Nassauische Heimstätte | Wohnstadt meets Chatbot Startups
A public enterprise that offers people affordable housing.
The Customer
With over 60,000 apartments in Hesse and Thuringia, the Nassauische Heimstätte | Wohnstadt group is one of the leading German housing companies. Fairness and sustainability are the top priorities. The group provides affordable living space to all sections of the population and makes a contribution to the quality of life in both urban and rural areas. In this project, we worked together with hubitation, the start-up accelerator of the Nassauische Heimstätte | Wohnstadt.
The Challenge
In order to increase efficiency and service quality, the Nassauische Heimstätte | Wohnstadt Group focuses on innovations. An AI-based chatbot will facilitate internal communication in IT support in the future: While the chatbot handles simple queries, complex topics are forwarded to the employees and processed by them. The challenge was to find a young company that could provide the appropriate technology tailor-made, quickly and cost-effectively.
The Measures
As a matchmaker for startups and established companies, we were able to support the Nassauische Heimstätte | Wohnstadt Group in their search for a suitable startup (see also Startup Scouting). We have:
- defined and documented the needs and objectives together with the Nassauische Heimstätte | Wohnstadt
- Identified 150 startups that could potentially take over the task
- developed with the Nassauische Heimstätte | Wohnstadt evaluation criteria
- created a list of our top 10 startups for this task and identified the three most relevant startups from it
- arranged the meeting between the favourites and a team from the Nassauische Heimstätte| Wohnstadt and facilitated the initiation of the pilot project
- …and we accompanied the final contractor as well as the Nassauische Heimstätte | Wohnstadt during the entire work process, when required.
The Results
+ Time
With the help of Ambivation, the Nassauische Heimstätte | Wohnstadt saved a lot of time on researching and evaluating startups and quickly found a suitable technology partner.
+ Money
In the interests of its tenants, the Nassauische Heimstätte | Wohnstadt Group has avoided unnecessary costs and saved money for other investments.
+ Quality
Thanks to the consultation, the Nassauische Heimstätte | Wohnstadt got to know a startup directly at the first appointment that fits their requirements and can competently solve the task within the framework of a pilot project.
How did the Nassauische Heimstätte | Wohnstadt benefit?
Dr. Simone Planinsek, Head of Project/Innovation Management at the Nassauische Heimstätte/Wohnstadt Group and Head of hubitation says:
“You can expect small, fast and flexible solutions from startups. This is a fresh cell cure for companies. Ambivation helped us to find the most suitable contacts from the large number of local and international startups. This allowed us to concentrate on the content discussions and, with Ambivation’s support, initiate the cooperation.
How did the Startup benefit?
With the Nassauische Heimstätte | Wohnstadt, the startup has won an attractive client that enables it to further develop its own technological solutions in the work process: Winwin!
“Startups can help to drive innovation within their own companies. But it takes time to find young companies that can solve the tasks competently, quickly and cost-effectively. We are at home in the startup world and identify the right contacts for our business customers.”
– Christoph Baier, CEO Ambivation
Nassauische Heimstätte | Wohnstadt has used the following products from us:
Contact us
To submit the form, Google reCAPTCHA must be loaded.
Google reCAPTCHA Privacy Policy
Contact information
We look forward to hearing from you.
Ambi-Vation GmbH
Rollbergstraße 28A
12053 Berlin